Severn Valley Medical Services Ltd

For all your medical cover, first aid, health and social care training needs

FAQ's

Q. Are your First Aid at Work courses the same as other training organisations?
A. We run the same government and workplace-accredited courses and our training courses are nationally accredited.


Q. Where are you located?
A. We are based in Worcestershire and we serve Worcestershire and its surrounding areas.

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Q. What do I bring to the first aid Course?
A. Just bring yourself, your certificate of completion for your last course if you are re-qualifying and some writing material if you want to take any notes during the first aid course. Please wear comfortable clothing and bear in mind that you will be on the floor during some activities performing simulated first aid.


Q. Are there any exams on the day of your first aid classes?
A. There are no written exams that need to be undertaken on the day of your first aid class. Assessment will be by way of practical tasks and role plays based on scenarios.


Q. How long is the course?
A. Course length can be anywhere from 3 hours to 3 days depending on the level needed, all of our courses start promptly so don't be late! We will not allow entry if you are more than 15 minutes late due to the level of content missed.


Q. When do classes run?
A. Courses can be run 7 days a week with times and days to suit the individual.


Q. What level of Language, Literacy and Numeracy (functional skills) will I need?
A. Students will need to be able to follow and recall instructions and information provided by the trainer so that they can complete activities that will be assessed. The activities will include demonstrating practical skills competently and recording answers to written questions.


Q. What if I feel I may need additional support?
A. If you feel that you may need additional support, please inform us prior to the course or inform the course tutor on arrival.


Q. What is your policy on access on equity?
A. We do not discriminate against any individual on the basis of race, colour, sex or religion. All students are treated equally. Our tutors will assist and support students where appropriate, especially students with language, literacy, or physical disabilities, as long as the nature of the disability does not preclude them from completing the training and assessment. We do not tolerate discriminatory behaviour from students on any of our courses.